Rainford Group - ensuring quality at every stage

The management team of Rainford Group Ltd (comprising Rainford Solutions Ltd and Rainford EMC Systems Ltd) is committed to develop processes and procedures that comply with BS EN ISO 9001-2000 Quality Management System requirements.

Procedures associated with this quality policy include:

• Control of documents
• Control of records
• Control of non-conforming product
• Correct action
• Preventative action
• Internal audit

The management system provides a framework for establishing and reviewing quality objectives as part of the management review process.

Key performance measures have been identified which will be monitored to drive business improvement and improve the overall effectiveness of the Quality Management System.

These measures include:

• Customer satisfaction
• Supplier performance
• Manufacturing performance
• Sales performance

This policy statement will be reviewed in accordance with the standard to ensure continued suitability.